Legal Notice & Terms.

1. Publisher

Lumyeye SAS, Société par actions simplifiée. Founder & CEO: Alban Clochet. Registered address: 58 rue de Monceau, CS 48756, 75380 Paris, France. Contact: contact@lumyeye.com.

2. Hosting

Website hosted by Netlify, Inc., 44 Montgomery Street, Suite 300, San Francisco, CA 94104, USA. Lumyeye Pro is distributed for iOS via the Apple App Store. Lumyeye Classic is available for iOS and Android via the Apple App Store and Google Play.

3. Intellectual property

All content (text, images, logos, source code, designs, voice prompts) is the exclusive property of Lumyeye SAS. Any reproduction without prior written authorization is prohibited. Third-party trademarks (OrCam MyEye®, Be My Eyes, Seeing AI, Envision Glasses®, etc.) belong to their respective owners; no affiliation or partnership is claimed.

4. Terms of service

By using Lumyeye Pro, you accept these terms. Lumyeye is a visual assistant, not a medical or safety device. You remain responsible for your mobility (white cane, guide dog) and for verifying critical information (medication, finance) with qualified professionals.

5. Subscriptions & refunds

Lumyeye Pro for iOS is billed through the Apple App Store and includes 40 free requests with no credit card required. Lumyeye Classic is available on iOS and Android; store subscriptions are independent. Purchases are subject to the refund policy of the store used.

6. Right of withdrawal

Under EU consumer law (Directive 2011/83/EU), digital content delivered immediately after subscription may affect the right of withdrawal. You may cancel auto-renewal at any time from the subscription settings of the Apple App Store or Google Play, depending on where you subscribed.

7. Safety precautions and liability

Safety information updated on October 19, 2026.

Lumyeye Pro provides information and recommendations as an aid. AI answers, OCR readings, descriptions and estimates may be incorrect, incomplete or out of date, including numbers, names or doses. An answer expressed confidently is not guaranteed to be accurate. Failure to detect a danger does not establish that no danger is present.

• Health and medication: Lumyeye Pro does not replace advice from a healthcare professional. Do not choose medication, take a dose or change treatment based solely on a reading or answer from the application. Have the information confirmed by a doctor or pharmacist.
• GPS, distances and travel: GPS positions, routes and distance estimates, including LiDAR measurements, may be inaccurate, delayed or unavailable. They do not guarantee that a passage is clear, safe or accessible. Do not decide to cross a road or pass an obstacle based on this response alone. Keep using mobility aids suited to your needs and do not follow an instruction that is dangerous or inconsistent with your actual surroundings.
• Other important information: for an important decision, including financial or legal matters, check the information with a reliable, accessible source or a qualified professional.

These precautions do not relieve Lumyeye SAS of its statutory obligations. Each party’s liability is assessed under applicable law and the circumstances. No warning removes statutory guarantees, rights to compensation, including for bodily injury, or remedies provided by law.

See the user guide and detailed precautions.

8. Applicable law & jurisdiction

These terms are governed by French law. Disputes shall be brought before the courts of Paris, France, unless otherwise provided by mandatory consumer protection rules.

9. Contact

For any legal question: contact@lumyeye.com. For data protection (GDPR): dpo@lumyeye.com.