Privacy
Privacy Policy.
Strict zero-storage policy. Lumyeye is designed to never persist your images or voice on a server. GDPR & CCPA compliant.
1. Data we never store
- Photos taken with the app — sent for analysis, then deleted from our servers immediately.
- Voice recordings — processed in real time, never persisted.
- Vision Live streams — never recorded.
2. Data stored locally only
The app keeps up to 20 of your most recent actions in local memory on the device (history of read documents). This buffer resets when the app is closed, and is never sent to the server.
3. Identification data
No mandatory account. Subscriptions are billed through Apple App Store and Google Play, which provide an anonymous transaction ID. We do not collect your name, address, or payment details directly.
4. Analytics
We use Google Analytics 4 in anonymous mode with Consent Mode v2. Tracking only starts after explicit consent. IP addresses are anonymized.
5. Third-party AI processors
To turn images and voice into answers, we use enterprise-grade AI APIs (OpenAI, Anthropic, Google) bound by DPA agreements. Data is sent in encrypted form, with no human review, and not retained for model training.
6. Your rights (GDPR & CCPA)
Access, rectification, deletion, opposition, portability, restriction. To exercise these rights, write to: contact@lumyeye.com. We respond within 30 days.
7. Account deletion
See our dedicated delete my account page.
8. Data Protection Officer
Alban Clochet, founder, acts as the DPO. Contact via dpo@lumyeye.com.
9. CNIL / EDPB / FTC
If you feel your rights are violated, you can complain to the French CNIL (cnil.fr) or, in the US, to your State Attorney General.