Bank or government counter

Q: How do I trigger voice reading at the counter?

You tap or double-tap anywhere on the screen in Lumyeye Pro to activate listening — useful in a waiting room when you're holding the iPhone with one hand and pointing at a display. No wake phrase to memorize.

Q: Do I need to create an account to test Lumyeye Pro?

No. Unlike Lumyeye Classic, Lumyeye Pro can be tested without creating an account: download, launch, instant. A voice onboarding at first launch introduces the features. Email is only requested at first payment, after the 40 free queries.

Reads signs, queue numbers, identifies the right counter. Lumyeye Pro guides you by voice through bank, social-security, DMV or city-hall errands.

Sample transcript and context

Mrs. Vandamme arrives at her bank branch. In the waiting room, she points her iPhone toward the queue-number display: Lumyeye Pro reads the visible content ("Number 47 at window 3. Estimated wait: 8 minutes"). Each time she wants an update, she points the camera again and Lumyeye Pro re-reads the screen out loud.

Lumyeye Pro also reads the counter directory board: "window 1 for accounts, window 2 for checks, window 3 for direct debits". Once at the counter, the app reads the official documents handed over: routing slip, certificate, contract, signature form. Reading is on demand, photo by photo; there is no automatic background announcement.

The feature is also useful for errands at the Social Security office, the unemployment office, city hall or the prefecture. Lumyeye Pro reads standard official typefaces, handles forms with checkboxes, identifies signature areas and reads fine-print legal notices.

Why Lumyeye Pro? Native iOS 16+ voice enables continuous, fluid, low-latency reading — you don't lose your spot in line. Available exclusively on iPhone 16+, from $16.99/month.

Frequently asked questions

Banks, social security, city hall — your questions.

Does Lumyeye Pro work in all types of offices?

Yes. Lumyeye Pro reads standard display screens used by banks, government offices, unemployment offices, prefectures, city halls and public services. The app recognizes common official typefaces.

Does Lumyeye Pro read complex admin forms?

Yes. The AI distinguishes blank fields from preprinted fields, identifies checkboxes, locates signature areas and reads fine-print legal notices. Ideal for government forms or banking contracts.

Is digital signing accessible with Lumyeye Pro?

Lumyeye Pro reads the prompts shown on the signature tablets used by banks and notaries (label, position of the signature area). The signature itself is performed by the user with the agent's stylus.

How do I trigger voice reading at the counter?

You tap or double-tap anywhere on the screen in Lumyeye Pro to activate listening — useful in a waiting room when you're holding the iPhone with one hand and pointing at a display. No wake phrase to memorize.

Can I email a document I had read at the counter to myself?

Yes. After reading a routing slip, certificate or contract, ask Lumyeye Pro to email what was read to yourself or to a family member or your advisor. A simple way to keep a written record you can consult later on a computer.

Do I need to create an account to test Lumyeye Pro?

No. Unlike Lumyeye Classic, Lumyeye Pro can be tested without creating an account: download, launch, instant. A voice onboarding at first launch introduces the features. Email is only requested at first payment, after the 40 free queries.

Testimonial

Robert, 68, Lyon.

"Before Lumyeye Pro, I avoided the bank branch — my glaucoma is too advanced to read the queue boards. My daughter had to come with me. Today, I go to my branch on my own. The app reads my number 47, announces window 3, then reads the contract the advisor hands me. The advisor told me it was the first time a blind customer had signed without assistance."
— Robert, 68, Lyon, advanced bilateral glaucoma

Practical tips

Prepare your branch visit with Lumyeye Pro.

Photograph the display screen when you walk in. Point the camera at the queue-number display and ask Lumyeye Pro to read the current number and your number.
Ask the front-desk agent for a paper copy. For complex documents (contracts, government forms, certificates), ask for a paper copy that Lumyeye Pro can re-read calmly at home.
Have your mail summarized when you get home. Photograph each document handed over and use Lumyeye Pro's mail-summary feature: the app extracts key points, amounts and dates.
Get your paperwork ready in advance. Before the visit, gather your routing slip, ID and recent tax statements physically. Photograph the document with Lumyeye Pro to find any reference.
Use Vision Live to orient yourself in an unfamiliar building. Enable Vision Live and ask Lumyeye Pro to describe what the camera sees (directional signs, wall signage, counters). Your usual mobility aids remain essential.